Returns & Exchanges
At Steel Mill Gifts, we want you to love your home decor and lifestyle pieces, which is why we offer a 30-day window for returns on all unused items in their original packaging. We strive to ensure every gift arrives in perfect condition to help make your house feel like a home.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all protective wrap is included to prevent breakage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing